File a Complaint

Any person, regardless of age, gender, ethnicity, or nationality, who witnesses or has knowledge of police misconduct may file a complaint. Misconduct may be defined as actions that violate state or federal law or violate departmental policies or procedures. Generally, complaints are filed through the supervisor of the involved employee. However, you may also file a complaint through any supervisor, the department’s Duty Officer, the Internal Affairs Unit, or by mail.

Internal Affairs Unit
Arizona Department of Public Safety
P.O. Box 6638
Phoenix, Arizona 85005
Office 602-223-2467
Fax 602-223-2922
Office hours - Monday thru Friday 8:00 A.M. to 5:00 P.M.

Duty Office
602-223-2212
Available 24 hours a day, year-round

Area Supervisor
Call 602-223-2000 and request to speak to a supervisor in the area of the incident. This service is also available 24 hours a day, year-round.

Responsibility

The department views all citizen complaints against its employees seriously and actively pursues investigations into misconduct. For this reason, you must ensure your complaint is based on fact. False reporting in an attempt to unjustly subject a police employee to undeserved discipline, slander, or place his/her employment in jeopardy can result in criminal charges and/or a civil suit by the involved employee.

Filing a Complaint

Residents, non-residents, or visitors in Arizona may file a complaint, telephonically, in person, by mail, or by fax, through the above contacts.

Racial Profiling

The Arizona Department of Public Safety is committed to ensuring that racially biased policing does not occur within our Agency. We have specific policies and procedures, coupled with ongoing training, to enforce this commitment. Additionally, we encourage the public and others that we come into contact with to provide the Department with feedback, commendations, or complaints about the employee service that was encountered and received.